This notice explains how Mingchi New Materials Technology Co., Ltd. (MingChi) handles personal information when you visit this FRP grating website or contact us about its products.

Information we receive

When you contact us, you may provide your name, email address, company, product interest, project requirements and other details you choose to share. Depending on the form, you may also provide quantities, dimensions or a destination country. If you email us, you may attach documents.

When you visit the site, hosting and security providers may receive technical information such as your IP address, browser information, requested pages and request time to deliver and protect the website.

Website analytics

With your permission, we use Google Analytics to understand visits and improve this website. Google may process technical and usage data and use cookies. We record online enquiries only when our service confirms receipt; an email draft is not a confirmed enquiry. We do not intentionally send your enquiry form contents to Analytics. You can change your choice at any time using the button below.

How enquiries are sent

Where the form offers an email draft, its details remain in your browser until you choose to open your email application and send the message. Your email provider then handles the message under its own policies.

Where online submission is enabled, your enquiry is sent to our Cloudflare service, stored in a Cloudflare database and used to send an email notification to our team. Cloudflare Turnstile helps check for abuse and may process technical information, including your IP address. The service also uses a salted hash derived from the IP address for rate limiting.

How we use and share information

We use enquiry information to respond to requests, discuss products and prepare quotations. We use technical information to operate, troubleshoot and protect the website. Where applicable, we rely on taking steps at your request before a contract and on our legitimate interests in responding to business enquiries and maintaining site security.

Information may be handled by Cloudflare and our email service providers in providing hosting, security, storage and communications. If you choose to contact us through WhatsApp or visit another linked website, that service has its own privacy practices.

International processing and retention

MingChi is based in China. Your information may be accessed there and processed in other countries where our service providers operate. Contact us for details of applicable transfer safeguards.

Enquiries submitted through the online service remain in its database until removed; the current service does not automatically delete enquiry records. Email records are subject to the retention practices of the email services used. Contact us to request information about or deletion of your records.

Your choices and rights

Depending on applicable law, you may request access to, correction, deletion, restriction or a copy of your personal information, or object to certain processing. You may also have the right to complain to your data protection authority. To make a request or ask about this notice, email [email protected]. We may need to verify your identity before responding.

Contact and changes

Mingchi New Materials Technology Co., Ltd., Intersection of Shuyun Rd. and Wen’er W. Rd., Yuhang District, Hangzhou, Zhejiang, China. Email: [email protected].

We may update this notice as our practices change. Please check this page for the current version.